Luxeora Shop – Terms of Service

Effective Date: September 9, 2026

Welcome to Luxeora Shop. By accessing or using our website and purchasing products from us, you agree to the following Terms of Service. Please read these terms carefully before placing an order.

1. Use of Our Website

You agree to use the Luxeora Shop website only for lawful purposes. You may not misuse the website, attempt to gain unauthorized access, interfere with its operation, or use its content for fraudulent or unlawful activities.

2. Products & Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, and other information are accurate. However, slight differences in color, packaging, appearance, or presentation may occur.

Product availability is subject to change without notice.

3. Orders

Placing an order constitutes an offer to purchase the selected products. Luxeora Shop reserves the right to accept, reject, or cancel an order when necessary, including in cases of pricing errors, inventory issues, suspected fraud, or incorrect product information.

If an order is canceled after payment has been received, the applicable amount will be refunded to the original payment method.

4. Pricing & Payments

All prices displayed on our website are subject to change without notice. You are responsible for providing accurate billing and shipping information when placing an order.

Orders must be paid in full before they are processed and shipped.

5. Shipping & Delivery

We will make reasonable efforts to process and ship orders within the timeframe stated on the website. Delivery times may vary depending on the destination, shipping carrier, weather, holidays, or other circumstances beyond our control.

Once an order has been handed over to the shipping carrier, delays caused by the carrier are outside Luxeora Shop's direct control.

6. Returns & Refunds

Luxeora Shop offers a 14-day return period for eligible products.

• Return requests must be submitted within 14 days of delivery.

• Items must be unused and returned in their original condition and packaging.

• The buyer is responsible for return shipping costs.

• Original shipping charges may be non-refundable.

• Opened or used perfumes, cosmetics, and personal-care products may not be eligible for return due to hygiene considerations.

• Refunds are issued after the returned item has been received and inspected.

Please refer to our 14-Day Return Policy for complete return requirements.

7. Damaged or Incorrect Orders

If you receive an incorrect or damaged product, please contact Luxeora Shop promptly with your order information and supporting photos. We will review the issue and determine the appropriate resolution.

8. Intellectual Property

All website content, including logos, graphics, text, product descriptions, images, designs, and other materials belonging to Luxeora Shop may not be copied, reproduced, modified, distributed, or used commercially without prior written permission.

9. Third-Party Brands

Product names, trademarks, logos, and brand names displayed on Luxeora Shop belong to their respective trademark owners. Their appearance on our website does not necessarily imply ownership, sponsorship, or affiliation unless expressly stated.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Luxeora Shop will not be responsible for indirect, incidental, or consequential losses resulting from the use of our website or products.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.

11. Changes to These Terms

Luxeora Shop may update these Terms of Service from time to time. Updated terms will be posted on this page, and the revised Effective Date will be shown above.

12. Contact Us

If you have questions regarding these Terms of Service, returns, orders, or other website policies, please contact Luxeora Shop Customer Support through the contact information provided on our website.

By using Luxeora Shop or placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.